Zainab Turnbull

Renewals Administrator

THREE THINGS YOU DIDN'T KNOW ABOUT ZAINAB:

Zainab has three kids and two cats. She loves learning and trying new arts and craft techniques, her current hobby is pyrography and calligraphy. She also has a keen interest in Neuro Linguistic Programming (NLP).
She is an adrenaline junkie and loves roller coasters (the scarier, the better!). A few years ago, Zainab did the fastest zip wire in the world at Penrhyn Quarry in Wales.
Zainab loves to cook and trying out new recipes. She enjoys hunting for old family recipes and feels this connects her to a generation long gone, believing that we keep the memory of people alive through their most precious and favourite recipes. Zainab also loves to seek out authentic recipes from different countries and different cultures - recipes tell a story and she loves that you can experience a small piece of that story through cooking.

EXPERIENCE:

Before working at Wynne-Jones IP, Zainab worked in the planning department for a national logistics company, primarily dealing with their failed deliveries. It was a fast paced role which involved dealing with large quantities of high valued stock, dealing with different departments, a variety of different haulage companies and personnel at numerous delivery points. She loved the challenge of dealing with unexpected issues, communicating with various people and building rapport.

Prior to that, Zainab worked in accounts. Her main role involved billing and invoicing, amending billing discrepancies, applying promotional discounts and ensuring payment received is tagged against the correct invoices. She was also an operations admin team member; dealing the administration of deliveries, logging discrepancies and investigating problems.

In total, Zainab has approximately 13years experience working within an administrative role and 10 years in customer services.